Community Guidelines

Last updated: March 28, 2026

Welcome to Scam Snap

Scam Snap is a community of people training to protect themselves and others from scams, fraud, and social engineering. These Community Guidelines keep our community safe, fair, and supportive. By using Scam Snap's leaderboards and social features, you agree to follow these guidelines.

Our Core Values

Safety First

We are here to protect, not harm. Every member deserves to feel safe in our community.

Fair Play

Everyone earns their rank and recognition through honest effort. Fair competition benefits the entire community.

Respect

We treat every community member with dignity, regardless of background, skill level, or progress.

Learning

Mistakes are how we improve. We encourage questions, iteration, and continuous growth.

Leaderboard Rules

To maintain fair competition and preserve the integrity of our rankings:

Earn Through Legitimate Gameplay

All scores must be earned through normal gameplay only. No shortcuts, exploits, or artificial inflation.

No Exploitation of Bugs

Do not exploit bugs, glitches, or unintended game mechanics to boost scores.

No Automated Tools or Bots

Automated tools, bots, scripts, or cheats are strictly prohibited.

No Multi-Accounting

Creating multiple accounts to inflate rankings or manipulate leaderboards violates these guidelines.

Suspicious Activity Consequences

Suspicious activity may result in score reset, leaderboard removal, or account suspension.

Weekly Reset Schedule

Weekly leaderboards reset every Monday at 00:00 SGT. Plan your training accordingly.

Display Name Requirements

Your display name represents you in our community. Choose a name that is respectful and appropriate:

No Offensive Language

Names containing offensive, discriminatory, or hateful language are not permitted.

No Impersonation

Do not impersonate other users, public figures, or Scam Snap staff.

No Personal Information

Do not include phone numbers, addresses, real email addresses, or other personal information in your name.

No Advertising or Spam

Do not use your name to advertise or promote external products, services, or links.

Name Changes

Scam Snap reserves the right to reset inappropriate names without warning.

Prohibited Behavior

The following behaviors will not be tolerated and may result in enforcement action:

Creating or Promoting Actual Scams

Using knowledge from Scam Snap to create, execute, or promote actual scams is strictly forbidden.

Harassment and Bullying

Harassment, bullying, intimidation, or targeted attacks against other users are prohibited.

Doxxing

Publishing others' personal information without consent (doxxing) will not be tolerated.

Spam and Disruption

Spam, repetitive disruptive behavior, or flooding is not permitted.

Discrimination

Discrimination based on race, gender, religion, nationality, age, disability, or sexual orientation is strictly prohibited.

Threats of Violence or Self-Harm

Threatening violence, self-harm, or harm to others will result in immediate action.

Content Sharing

What You Can Share

You are welcome to share your achievements, progress, and scores on social media and with friends.

What You Cannot Share

Do not share paid content, scenario details, or answer keys publicly.

Do not screenshot and redistribute premium features or content.

Attribution

When sharing educational content, credit Scam Snap and link back to our site.

Reporting Violations

If you witness behavior that violates these guidelines, please report it so we can maintain a safe community.

How to Report

Use the in-app report button or email: support@scam-snap.com

What to Include

  • Description of the violation
  • Username(s) of the user(s) involved
  • Screenshots or specific examples (if available)

Response Timeline

All reports are reviewed within 5 business days. Reports are confidential and we do not reveal who reported the violation.

Enforcement & Appeals

Progressive Enforcement

1st Offense:

Written warning via email

2nd Offense:

7-day suspension from leaderboards and social features

3rd Offense:

30-day suspension from all social features

Severe Violations

Severe violations may result in immediate permanent ban without warning. Severe violations include:

  • Creating or promoting actual scams
  • Doxxing or sharing personal information
  • Threats of violence or self-harm
  • Exploitation of minors

Appeals Process

If you believe an action against your account was made in error, you may appeal within 14 days:

support@scam-snap.com

Age Requirements & Child Safety

Minimum Age

Users must be at least 13 years old to use Scam Snap.

Under-18 Protections

Users under 18 are subject to additional safety protections and restricted access to certain features.

Parental Consent (Singapore Users)

Users under 16 in Singapore require parental or guardian consent to use Scam Snap.

Changes to These Guidelines

We may update these Community Guidelines from time to time. Material changes will be communicated to you at least 14 days in advance. Your continued use of Scam Snap constitutes acceptance of updated guidelines.

Contact Us

Report a violation: support@scam-snap.com

Appeal an action: support@scam-snap.com

General community questions: support@scam-snap.com